Return and Exchange Policy
All items we sell come with a
100% satisfaction guarantee. If for any reason within
(12) days of receipt you are not satisfied with your
purchase, you may return the item in its original unused
condition for exchange or credit via the original method
of payment. All items should be returned in the original
packaging and shipping containers with the original packing
slip enclosed. Returns or exchanges are accepted only
for items purchased from Entrusted Pet. Shipping and
handling costs will be paid by Entrusted Pet if the item
is defective or shipped as a result of our error. Refunds
are credited upon receipt of the merchandise. A 12% administrative
and re-stocking charge will apply on returned items.
No returns are allowed on personalized
items.
It
is best for your protection to use UPS on return shipments.
Privacy Policy
Entrusted Pet respects your right
to confidentiality. We are committed to protecting your
privacy. The information we gather on our web site is
used only to process your order effectively. We protect
all your personal information against unauthorized access
or release. Entrusted Pet will never sell any information
we have about you to any third party.
Personal Information
For security reasons, no personal
information is stored on Entrusted Pet Web servers. All
information is stored on a separate secure server hosted
by Mal's
E-commerce Limited who uses a Thawte SSL certificate to
ensure secure transmission of your data.
You may
view and verify the Mal's certificate by clicking
on the
When you make your on line
purchase, we ask you to provide personal
information.
Credit card information
is used only to process your order. While providing this
information on line is secure because of the Thawte SSL
technology, doing so is voluntary. You may also choose
to order by
telephone
at 1-602-430-6866 or 1-602-430-6005.
Payment
Policy
Please use our secure and convenient
online ordering feature. We accept Visa, MasterCard,
and American Express credit cards. We
also accept certified checks or money orders. Please
send your request, if paying by certified check or
money order to info@EntrustedPet.com for
further assistance.
Return and Exchange Policy
